My husband got entangled in a game of health care hot potato while trying to prevent a surprise bill — and lost.
And we haven’t even received the bill yet.
He wasted two hours of his life making more than 14 phone calls — I finally gave up counting — to figure out who would be reading the results of a planned MRI and if they’d be in-network.
He’s the sort of person who makes sure customer support techs earn their money. He’s thorough and polite and always comes away with answers.
If information was to be gleaned, he’d have it.
We ended up where we started: with an appointment and no idea who would be involved or how much it would cost.