Hospital Forgives ‘Surprise’ Medical Bills for Mom Seeking Help

This is about transparency when it comes to your medical bills and the questions you need to ask when you go to get care.

A young mother from Irondequoit contacted us after she got what she calls surprise medical bills in the mail. When we went on the air on News10NBC at 5 on Tuesday, she owed more than $1,200. But, by 6 p.m., we had some good news from the mother.

Tuesday evening, Jenn Rose Stremich says Rochester Regional Health Systems had forgiven her medical bills. Here’s the situation that we helped to change:

Jenn Rose Stremich, problem with medical bills: “It sounds like they’re trying to put me on the hook for this.”

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